Briefed on your setting
Before a session is booked, we go through the departments involved, who joins the call, and the kind of encounters you run, so the interpreting fits your workflow rather than interrupting it.
Making languagebarriers disappear
We are a team of certified medical interpreters committed to delivering accurate communication between individuals who do not speak the same language.
All interpreters adhere to healthcare standards of practice, maintain HIPAA compliance, and follow a strict professional code of ethics.
Remote across the United States
Services
What South Bridge provides
South Bridge supports healthcare organizations when a language difference stands between a patient and the healthcare team. That means the live encounter as well as the written material patients take home with them.
Video Remote InterpretingInterpreting delivered inside the video platform our team provides, with no extra hardware to install or manage.
Medical document translationWritten translation of patient-facing material such as intake forms, discharge instructions, consent forms, and patient education.
On-call servicesInterpreters available 9–5, Monday to Saturday, to interpret unscheduled appointments.
What is said stays in the room
Every encounter is handled as protected health information under HIPAA. Notes are not kept, conversations are not repeated, and nothing from a session is reused as an example or a reference.
Attentive support
A calm, respectful presence that keeps the conversation between the care team and the person they are treating.
The Process
A short consultation settles the practical details of platform, timing, participants, and expectations before the first call begins.
01Discuss the need
Share the clinical setting, expected schedule, and type of conversations your organization needs to support.
02Plan the sessions
Schedule the appointment on our platform.
03Connect with clarity
When an appointment starts, log into your account and start the call with one of our interpreters.
Consultations
Let’s prepare for better communication.
A short conversation is enough to map out schedules and the kind of encounters your teams need covered.